A KonMari® Consultant will work with you to help you achieve your vision of your ideal lifestyle. They will provide you with support and guidance to help you make difficult and sometimes emotional decisions, and they will hold you accountable for discarding items you no longer want to keep with joy. In addition, they will help you repurpose your storage solutions to create a tidy and organised home. To become a Certified KonMari® Consultant, Judith has been trained and assessed in the KonMari® Method by Marie Kondo.

You must be comfortable with your choice of Professional Organiser and how they work. That’s why Judith offers a complimentary consultation to all new clients to discuss their needs and Judith’s methods. If either of us feels that another Professional Organiser would better suit your needs, Judith will happily point you in the right direction to find somebody else who can help. Life Sorted is a proud member of APDO (Association of Professional Declutterers & Organisers), which provides a directory of its verified UK members by location and specialism. Judith recommends you speak to any Professional Organiser before you book them to work with you in your home.

Judith is based in Richmond, TW10 and travels across London and Surrey for in-person sessions with her clients. Should Judith take more than one hour to travel to your location, there may be travel charges, which we will agree upon before booking your sessions.

During your initial consultation, we will discuss your needs. It’s only sometimes possible to precisely estimate the number of sessions you’ll need as this will depend upon how many items you own, the number of categories you want to organise, the pace at which you can make decisions about the things you want to keep and how much homework you can do independently between the sessions.

Judith’s approach requires us to work together. Judith will guide you in deciding what sparks joy for you, but only you know this. During your sessions, Judith will coach you on organising your future home to achieve your vision.

The timing and length of a session – typically four hours – are pre-agreed between us. As the end of your session approaches, Judith will remind you of this and wrap up the session. If we agree with you to extend the session and are available, extra time will be charged at the hourly rate as specified.

If a session spans a mealtime, we will not count a 30-minute meal break within the session time. Timings will be agreed upon between us, either in advance or at the start of the session. It is essential to maintain your energy levels and work at a comfortable pace, so when you need additional breaks, they are counted within the session time.

No. Judith can guide you but deciding what to keep or discard is based on what sparks joy for you. Everybody is unique, and what sparks joy for one person will be different to another.

Judith can recommend resources that sell, recycle, or discard your unwanted items. However, Judith cannot remove your discarded items from your home as Life Sorted does not hold a waste carrier licence.

Our sessions are conducted one-to-one with you, and we will never tidy or discard your family’s belongings for them. However, when we work on categories for which you have joint responsibility, for example, the kitchen, you can discuss how they want to be involved with them in advance. Judith’s clients find that once they have completed their sessions, other household members are so intrigued by the results that they often want to start their decluttering journey.

Our sessions are conducted one-to-one and require your concentration. To make the most of our time together during your sessions, we advise that children are not able to distract you.

However, if we are working with your children's items, then yes, they should be at home and fully involved during the session.

Once you’ve completed your sessions with Judith, everything we have organised will have its place that you are confident in maintaining. When a KonMari® Consultant does their job well, you will never have to book us again.

Life Sorted is a Professional Organising business and does not provide a cleaning service. Your sessions booked with Judith will be spent decluttering and organising your belongings. Once organised, your home will be easier to clean.

No. We will only organise your belongings into storage containers once we have completed discarding them. Please don’t buy storage containers in advance, as we won't know how much space you require until we know how many of your belongings you intend to keep. We will try to repurpose any storage containers or cardboard boxes you already have, so please set them aside before we start.

Keep focusing on your unique vision of your ideal lifestyle before the session. After your initial complimentary consultation, Judith will know more about your situation and will be able to advise of any preparation required in advance.

The KonMari® Method takes us through organising in category order, Clothing, Books, Papers, Komono and Sentimental Items. If you want to organise all your belongings, we will follow this order as it will help you hone your decision-making skills. However, if you only want to organise one category, for example, papers or your kitchen, we can start with that category.

Life Sorted carries Professional Indemnity and Public Liability Insurance.

Life Sorted is a proud, verified member of APDO (Association of Professional Declutterers & Organisers). As an APDO member, Life Sorted adheres to APDO’s code of ethics.

Yes. Life Sorted is registered with the ICO (Information Commissioner’s Office), the UK’s independent authority to uphold data privacy for individuals. Judith never divulges personal or business information that she may see in the course of her work except in exceptional and specific circumstances where obliged by law to disclose such information.

Payment is required in full to secure the booking of your first session and the discounted package price if applicable.

Should your session be extended by mutual agreement, additional hours will be invoiced and payment will be collected at the time.

All major debit and credit cards or PayPal.

Life Sorted appreciate that you may need to reschedule or cancel a session.

Rescheduling: If you reschedule a session more than 48 hours before the start time, there is no fee. If you reschedule less than 48 hours before, we will charge you 50% of the session price. If you reschedule less than 24 hours before, we will charge you 100% of the session price.

In the case of a positive COVID test for either party, rescheduling a session will not incur a charge.

Cancellations and refunds: If you cancel without looking to reschedule for another time, the following refund policy applies. If you cancel a session more than 48 hours before the start time, we will refund 50% of the price you paid. If you cancel a session less than 48 hours before the start of the session, you will not receive a refund.

If you cancel or reschedule a session that you have already rescheduled once, you are not eligible for a refund.